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How do I contribute to a project?
First
sign up for an IncitED account (it’s quick and easy and is also an important part of the payment security process). Then use the donation tools located on the homepage of the campaign you want to support. Last but not least, you can make your contribution even more valuable by telling as many other people as you can (through word of mouth and social media) about the great project that you’re supporting and encouraging them to do the same.
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Am I debited immediately when I contribute to a project?
No. Your pledge will be collected only at the end of the campaign period. You can see how much longer the campaign has to run by checking the main page in the information area to the right of the campaign video.
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Will others know the amount I contributed?
Your name will be displayed publicly (on the campaign’s supporter page) as a funder, but only the campaign leader or team will know the amount of your contribution.
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What should I do if I have a question or comment about a campaign or project?
You can find the “Ask the Campaign Team” button at the bottom of each campaign’s homepage. This allows you to contact the campaign leader(s) directly with your questions. The answer will be posted later to the campaign page. If you want to leave comments you can do so by clicking the “Comments” button located at the top of the page just above the campaign’s video.
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Who is responsible for carrying out the promises of a campaign?
It is the responsibility of the campaign’s organizer/team to complete the project as described and to follow through on any promises, including the fulfillment of any perks. IncitED is not able to ensure that projects are carried out in the manner set out by the campaign. Use your best judgement when deciding whether or not to support a particular campaign. If you have questions or concerns, it is best to contact the the campaign’s organizer/team directly.
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Will IncitED provide refunds if a campaign team fails to follow through on their promises?
No, IncitED is not able to refund donations. Funds are released to a campaign’s leader at the end of the campaign period. If you have concerns about the implementation of a project or use of donations, you should contact the campaign organizer directly.
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Is my contribution tax deductible?
If the campaign is conducted by a registered nonprofit organization your contribution may be tax deductible. You can get this information directly from the campaign. In many cases, the organizer will not have nonprofit status and so the donation will not be deductible.
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What do I do if I need to change my credit card information before a campaign ends?
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What information will the campaign team have about me?
They will know your name, donation amount, and email address.
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How do I receive any promised campaign perks?
If a campaign offered a perk for donating and you claimed that perk (you can also decline a perk) your name and email address will appear on a list for the campaign team to see. The team will then make arrangements to fulfill the perk and contact you with details at the end of their campaign.
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What is the maximum contribution amount I can give a campaign?
PayPal requires a maximum contribution limit of $2000. If you would like to give more, you can do so by contributing more than once to the same campaign.
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How many times can I donate to one campaign?
You can give to the same campaign up to 4 times.